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How to reset Secure Code

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    Posted: 08.Jan.2017 at 9:27pm
Hello,
Below are the steps to take if you have forgotten the secure code to your account.

Step 1. Open the secure code box and type in the password you last remember it being. ( It's fine if you don't remember it, you can just type anything in order to progress to step 2.)



Step 2. Once the system has recognized the secure code is wrong the follow image will show. Please click " Issue 1 time code "



Step 3. After pushing " Issue 1 time code " this will send an automatic email to you. So you'll need to go to your email website and locate the email as shown below.



Step 4. Open the email and inside is your 1 time unique secure code login. ** Please make sure you type this into the game EXACTLY as its shown in the email, including all capitals, etc **



Step 5. Take the provided 1 time unique code and type it into the game secure code temporary box outlined in the image.



After you have entered the temp code and chosen a brand new code it will apply immediately to the account.



Please make sure you choose a Secure Code that is safe. The best kinds of secure codes contain 1 capital letter, a number and a special symbol such as ** ! @ # $ % ^ & * ( ) **

Thank you
Zemi Interactive 
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